Consultations
Understand. Plan. Transform.
Service Description
Book a professional consultation to ensure your hair goals are planned with care and precision. Consultations allow us to assess your current hair condition, discuss your desired results, and create a bespoke plan tailored to your needs. We offer consultations for hair, colour, and extensions to support informed decisions about treatments and services. Consultations are timed appointments and may be redeemable or non-redeemable depending on the service. • Hair Consultation – £15 | 20 mins | Redeemable within 30 days. • Colour Consultation – £25 | 30 mins | Non-redeemable (Required for all new colour clients and includes patch/strand test.) • Extensions Consultation – £30 | 30 mins | Non-redeemable (Required for all new extension clients and includes suitability check, colour match & maintenance plan).
Cancellation Policy
All appointments at Duchess Hair & Beauty Studio require a non-refundable booking fee to secure your appointment. • The booking fee will be deducted from your final service total on the day of your appointment • Appointments must be booked at least 48 hours in advance unless otherwise specified within the service description. • Clients may cancel or reschedule their appointment up to 48 hours before the scheduled start time • Late cancellations, no-shows, or missed appointments will result in forfeiture of the booking fee and may affect future bookings • Only one reschedule is permitted per booking fee Late Arrivals Please arrive on time for your appointment. Arrivals over 15 minutes late may result in a shortened service, rescheduling, or cancellation at the stylist’s discretion. Booking fees remain non-refundable. Lash Services Due to the precision and timing required for lash appointments, arrivals over 10 minutes late may result in a shortened service or rescheduling. Booking fees remain non-refundable. Location Full address details will be provided after booking confirmation via email or text. Please do not arrive without an appointment, as this is a private studio.